Especially this year, are you giving your team the benefit of the doubt that they are “trustworthy?”
You extend the most generous interpretation possible to the intentions, words, and actions of others. — Brené Brown*
It is the end of our year of building trust within our companies and other communities of influence. What a year it has been! Our Where the Rubber Meets the Road theme for this year now feels prescient as our team worked through the elements of trust, along with many of you. Our final element, generosity, lines up well with this holiday season, as we consider the non-monetary aspects of generosity.
We encourage you to do a “Trust Review” with each member of your team within your company, as well as yourself. In order to do so, take these three steps:
- Review the Elements of Trust;
- Rate yourself and your teams’ trust capacity for each element; and
- Prioritize the elements that are rated low and make a commitment to build the capacity of the team in the New Year.
1. Review the elements of trust. Consider the elements we have covered each month of this year and review how trusting and trustworthy your team feels overall (our Blog page features our posts on each of these elements). To summarize the elements for your quick reference, they are:
Boundaries, Reliability, Accountability, Vault, Integrity, Nonjudgment, and Generosity
2. Rate yourself and your teams’ trust capacity. For each of these, rate you and your teams’ capacity on a scale of 1-10, with 10 representing no improvement needed, and 1 being, lots of improvement needed. Remember to be easy on yourself and your team, as you do these ratings, as this year has put a historical “stress test” on that trust, and the test is not over yet. Examples that could arise as a “stress test” include challenges related to the culture of diversity, equity, and inclusion that your team has committed to, layoffs or furloughed employees, a partial or full closure of your business, or the myriad of personal well-being challenges that have impacted our professional skills.
3. Prioritize the lower rated elements. First, congratulate yourself and your team for the higher rated elements. Second, begin next year with a team conversation about the lower rated elements and brainstorm solutions to help support the trust.
Of course, contact us if you would like more information about how the concept of generosity can be used to minimize legal issues in your company.
*NOTE: Our theme for 2020 was “Where the Rubber Meets the Road,” and includes the Elements of Trust, outlined in the book, Dare to Lead, by Brené Brown. They are: Boundaries, Reliability, Accountability, Vault, Integrity, Nonjudgment, and Generosity, aka “BRAVING.” All quotes, unless stated otherwise, are to this book.